London, United Kingdom, October 17, 2019 – Embraer announced today at MRO Europe, a leading aeronautical maintenance event, the signing of new maintenance contracts and the extension of agreements with African and European carriers, securing customers an efficient operation with the state-of-the art support from the original manufacturer through the TechCare program.Embraer’s Pool Program offers full repair coverage for components and parts, airframe maintenance, and unlimited access to a large stock of components at the company’s distribution centers. Operators experience significant savings on repair and inventory costs, reduction in required warehousing space and resources required for repair management, while ultimately providing guaranteed performance levels.
Among European customers, Switzerland’s Helvetic Airways has expanded the pool contract adding seven E190s to the current agreement that already supports four aircraft. France’s Pan Européenne Air Service has been a pool customer for more than ten years and has renewed their support contract for their ERJ 135 and ERJ 145 jets. UK’s Flybe, a long-standing pool customer, renewed the pool contract and will continue to benefit from the Original Equipment Manufacturer (OEM) component support to their entire E175 and E195 fleet.
In Africa, Zambia’s Royal Air Charters signed a new support contract for the recently acquired ERJ-145. “We are humbled to sign and renew these pool agreements which are an important endorsement by these key customers in Africa and Europe for the superior quality and scope of Embraer’s portfolio of services,” said Johann Bordais, President & CEO, Embraer Services & Support. “It reinforces our commitment to secure fleet availability and reduce costs, enabling our customers to outperform.
”TechCare, Embraer’s portfolio of products, offers a wide range of effective, efficient and competitive solutions designed to every customer to support the growing fleet of Embraer aircraft worldwide and deliver the best after-sales experience in the global aerospace industry.