Hanoi, 8 January 2020 – As the safety of our passengers is of the highest importance, starting today, Vietnam Airlines will reroute all flight routes between Vietnam and Europe to keep distance from areas that might be impacted by rising tensions in the Middle East.
Accordingly, Vietnam Airlines will make appropriate adjustments to its routes to avoid areas of potential instability (even though it has no regular flights to/from Europe that pass through Iranian or Iraqi airspace).
These adjustments might prolong passengers’ flight time and increase expenses for Vietnam Airlines. However, the carrier will continue to enact these adjustments until tensions in the Middle East subside.
This is not the first time Vietnam Airlines has had to reroute flights away from areas of potential conflict. In 2018, Vietnam Airlines diverted its routes away from the Black Sea, as stability in the region was affected by the civil conflict in Syria. Vietnam Airlines always takes proactive measures to ensure operational safety at the maximum level in the case of complex global tensions.
Vietnam Airlines recommends passengers traveling from/to Europe during this time to regularly check and update the latest information at Vietnam Airlines’ official Facebook page www.facebook.com/VietnamAirlines, Vietnam Airlines' website www.vietnamairlines.com, or contact agents nationwide and Customer Service at 1900 1100 (call within Vietnam) or +84 24 38320320 (call from abroad).