First customer for digital platform AVIATAR in the Americas
Material supply, line maintenance, engineering and additional
services
Canadian airline WestJet has signed a comprehensive Total Technical
Support (TTS®) contract with Lufthansa Technik AG for the technical
support of its future Boeing 787 fleet. WestJet also becomes the
first customer for Lufthansa Technik's digital platform AVIATAR in
the Americas. The agreement includes integrated component supply,
aircraft production inspections and line maintenance. The airline has
ordered ten Boeing 787-9 Dreamliners and has options for another ten
jets, with the first aircraft to be delivered to WestJet at the
beginning of 2019.
"WestJet's addition of the Boeing 787 plays an important role in
growing our global presence," said John Kelly, WestJet Vice
President, Technical Operations. "In Lufthansa Technik we have found
the ideal partner to support this growth. Their technical support in
combination with their digital fleet solution will ensure high
aircraft availability from the first day of operation and onward."
Lufthansa Technik will ensure the global and fast supply of
components to WestJet's 787 fleet as part of a Total Component
Support (TCS®). The contract covers the global availability of 787
components. In addition to a spare parts pooling concept, Lufthansa
Technik will also stock inventories at the airline's bases in Calgary
and Toronto.
Furthermore, Lufthansa Technik will support WestJet's Dreamliners
with line maintenance services at up to ten stations worldwide and
support the airline with engineering services such as maintenance
planning and troubleshooting. Lufthansa Technik's proprietary
Cyclean® system will be used for regular engine washes. Lufthansa
Technik experts will also be monitoring and assuring the production
quality of the airline's new 787s at the manufacturer's assembly site
within the framework of an Aircraft Production Inspection Program
(APIP).
"We are very proud that WestJet has decided to put its trust in our
comprehensive range of 787 services," said Frank Berweger, Vice
President Corporate Sales Americas at Lufthansa Technik. "This
contract is a milestone for Lufthansa Technik and our digital MRO
platform AVIATAR in the Americas. We will support WestJet in the
digital management of their fleet in real time, making operations
more predictable and reliable. With AVIATAR, we provide the perfect
tool to forecast probabilities of failure of components."