Satair Signs Service Agreement With Aegean For Expedited Routine Ordering Solution

Hamburg, Germany, 10 November 2021  – Satair, an Airbus Services company and world leader in the commercial aerospace aftermarket, and AEGEAN have signed a service agreement for Satair’s Expedited Routine Ordering (ERO) solution.

ERO is one of Satair’s latest service offerings that provides an end-to-end routine replenishment service. It guarantees specific delivery lead times from order entry to delivery for material available ex-stock and is ordered before a specified daily cut-off time.

Thanks to streamlined order handling and warehouse processing, as well as reliable shipping times of items stocked in Hamburg, ERO offers our customers high plannability and reduced inventory holding. ERO is a harmonized service that can be adapted to our individual customers’ needs and is rapidly gaining popularity in the market.

The ERO solution has been implemented at AEGEAN’s location in Athens, Greece, and ensures the delivery of items to AEGEAN’s warehouse in a guaranteed time. A scope of more than 125,000 part numbers is available within the ERO service including Airbus Proprietary parts, as well as vendor parts and standard hardware, from the preferred Satair warehouse in Hamburg.

Terry Stone, Head of Region and Commercial & Support EMEA, Satair, said: “With ERO we offer our customers a performance commitment with increased plannability and reduced risk. We are pleased that AEGEAN has chosen Satair’s ERO solution and we are looking forward to contributing directly to the efficiency of AEGEAN’s operations and the excellent service that is providing to its passengers.”

Stefanos Mountrichas, Logistics Manager, AEGEAN, added: "Indeed, the reduction on AOG orders is quite significant. Further, since the beginning of the effort we have seen a strong commitment from Satair to constantly improve the service level, currently reaching and in cases exceeding the 95% OTD target."