Rolls-Royce today introduced Intelligent Insights, part of its IntelligentEngine vision, at the MRO Americas conference.
Intelligent Insights will develop into a suite of tools which will bring new pace and agility to decision making and improving the quality of data harnessed for customers.
It supports the Rolls-Royce IntelligentEngine vision launched earlier this year. It is based on a belief that the worlds of product and service have become so closely connected that they are now inseparable. The coming together of product and service, supercharged by digital technology, offers Rolls-Royce a wealth of opportunities to improve the way it provides power to its customers.
The first Intelligent Insights tool, Technical Insight, is being presented by the company at MRO Americas, in Orlando, Florida, USA.
Technical Insight benefits both airline technical services teams and Rolls-Royce service delivery specialists as they strive for ever improved dispatch reliability. It automates the application of Natural Language techniques to process engine maintenance log data, unlocking the potential for a step change in delay and cancellation performance.
This data is connected with other relevant parameters in the Cloud, and insights are then delivered via visualisation tools for the line maintenance environment in an easy-to-use app, and via the Rolls-Royce Care portal.
Tom Palmer, Rolls-Royce, Senior Vice President – Services, Civil Aerospace, said: “Using digital technology to support the customer is at the heart of our IntelligentEngine vision. Our Intelligent Insights suite and launch of Technical Insight is another step on that journey.”
Rolls-Royce is demonstrating how Technical Insight works at its stand (#2077) at MRO Americas.