Rolls-Royce announces Avolon as a launch customer for LessorCare, the pioneering new service tailored specifically to the needs of lessors.

Avolon will adopt LessorCare across its existing and future fleets of Trent-powered aircraft, drawing together a range of services under one simple, flexible and comprehensive framework.

Paul Geaney, Head of OEM at Avolon, commented: “We are delighted to become a launch customer of LessorCare with Rolls-Royce. At Avolon, our passion for innovation means that we continuously strive to create solutions that will drive greater efficiencies for our customers. This service will allow us to meet our customers’ evolving needs and will enable us to continue to deliver high levels of operational efficiency.”

Mark Harrison, Rolls-Royce, Vice-President, Customer Business – Civil Aerospace, said: “We are delighted to have Avolon in this first wave of LessorCare customers. At Rolls-Royce we have a reputation for service innovation and LessorCare takes us another step further in 2018.”

LessorCare comprises one single, comprehensive agreement for all Trent engine types, giving customers access to all the services that they need throughout the engine lifecycle. It allows lessors to pay for what they want when they need it. The benefits are faster and easier access, the incorporation of services today and for the future, and the maximising of return on investment.

LessorCare services include:

  • Customer support – Rolls-Royce’s network of technical support, publications, and training to optimise responsiveness and keep aircraft earning revenue.
  • Transitions services – a range of maintenance and availability services, to ensure aircraft move faster and more efficiently between leases. Services include engine maintenance and remarketing support.
  • Asset management – a range of solutions that build on Rolls-Royce’s experience of working in close partnership with airlines worldwide to maximise engine values through their life- cycle. These solutions will include LifeKey which will be our enhanced form of OPERA (Operating Lessor Engine Restoration Agreement) that provides portability and liquidity for maintenance value.

Beyond these initial services, Rolls-Royce will continue to work with Avolon and other customers to develop LessorCare further, working towards even closer integration of aftermarket services and aircraft lease agreements.