Qantas Group Update On International Services

The Federal Government has revised its anticipated timeline for the completion of Australia’s vaccine rollout to end-2021 and its timeline for significantly reopening our international borders to mid-2022.

In light of these two dates, the Qantas Group will adjust its planned international flights from end-October 2021 to late December 2021.  (Trans Tasman flights are unchanged.) We remain optimistic that additional bubbles will open once Australia’s vaccine rollout is complete to countries who, by then, are in a similar position, but it’s difficult to predict which ones at this stage.

This planning assumption will allow the Qantas Group – and Australia – to be ready to take advantage of pockets of tourism and trade opportunity as they emerge in a post-COVID world.

We will keep reviewing these plans as we move towards December and circumstances evolve.

In the meantime, the Qantas Group will continue to provide critical repatriation and freight flights overseas, and support the recovery of travel at home. The resurgence of domestic travel remains the most important element of the Group’s recovery.

We will reach out directly to any customers with a booking between 31 October 2021 and 19 December 2021, however recent levels of uncertainty meant international booking levels were relatively low. Again, please note that Trans Tasman flights are unaffected.

A high number of calls to our contact centre is resulting in long wait times. We continue to add more resources in response but encourage customers who are not travelling in the next 24 hours to please wait for us to contact you directly regarding these latest changes.