Norfolk Island Airlines advises that effective from the 18th March 2018 the airline is cancelling all passenger services.
Over the last 12 months the airline has endeavored to provide Norfolk Island with additional independent passenger services to Auckland and Brisbane.
The airline was the only business that came forward to try and solve the damage to the Island economy due to the loss of direct New Zealand services. The direct Auckland service proved to be unprofitable, due to increase charges applied to the route after the decision was made to commence operations, and now with the loss of the Auckland service these same increased operating costs have resulted in continued passenger operations, to and from Brisbane, not being sustainable.
The decision to cancel these passenger services has not been made lightly and has been made in the best interests of all our customers to ensure all passengers receive a full refund. Norfolk Island Airlines appreciates the effect of these cancellations on customers and will be working tirelessly over the next two weeks to ensuring all affected passengers are refunded in a timely manner.
The last Norfolk Island Airlines scheduled service will be ON346 Norfolk Island to Brisbane on the 17th March 2018
Norfolk Island Airlines wishes to thank all of those who have supported the Airline passenger services and advise that we plan to continue to support Norfolk Island through the provision of freighter Air services into the Island.
Passengers who have booked through a Travel Agent should refer to their Agent, all other enquires should be directed to the Norfolk Island Airlines reservations office;
– from Australia: 1300 048 113
– from Norfolk Island: 22737