Arago, a leading artificial intelligence (AI) company specializing in
intelligent business process automation, and AVIATAR, an integrated
software platform for digital products and services in the aviation
industry, are planning to work together on the progressive automation
of the MRO (Maintenance, Repair and Overhaul) process. A pilot
project will therefore be launched in the Base Maintenance division
of Lufthansa Technik, using Arago's AI-platform HIROTM.
The HIRO TM AI platform enables autonomous process automation by
leveraging algorithms that apply human expertise to determine
solutions, and by retaining that knowledge to solve similar new
challenges. Users benefit not only from outstanding automation rates,
but also from significant cost savings and the continuation of their
With the help of HIRO TM, the planning and production expertise used
for the current planning process is digitized and centralized in the
pilot. This will enable the introduction of a newly automated
planning approach with considerable potential for reducing the
turnaround times for the entire Lufthansa Technik overhaul network.
"We are pleased to be taking a fundamental step together with AVIATAR
to digitize Lufthansa Technik's aircraft overhaul processes in a
groundbreaking way. I am particularly proud that we as a European
company can set such important accents in the field of artificial
intelligence and automation of MRO processes", said Chris Boos,
founder and CEO of Arago.
"With the pilot operation of HIRO TM in the aircraft overhaul
division, we are making a quantum leap in the digitization of our
processes and services in order to continue to offer our customers
the best possible service in the future. The cooperation between
AVIATAR and Arago is therefore an important element for our future
business success," said Thomas Rueckert, Vice President of Base
Maintenance Services at Lufthansa Technik.