§ Group traffic in May, measured in Revenue Passenger Kilometres, increased by 1.8 per cent versus May 2016; Group capacity measured in Available Seat Kilometres rose by 0.9 per cent.

§ Group premium traffic for the month of May increased by 5.2 per cent compared to the previous year.


On 27 May, British Airways was affected by a power failure leading to severe disruption to flights. The airline cancelled 479 flights (59 per cent of operations) on that day and 193 flights (23 per cent of operations) on 28 May. By 29 May, the airline was flying the vast majority of its schedule. An independent investigation will examine every aspect of the power failure. British Airways is working hard to compensate affected passengers as quickly as possible.

On 1 June, LEVEL began its twice per week service from Barcelona to Los Angeles. The inaugural flight on IAG's longhaul low cost airline brand was completely full with 314 passengers on board a new Airbus A330. On 2 June, LEVEL commenced its three per week service to San Francisco (Oakland). This was Spain's first longhaul low cost operation and is the first step towards LEVEL's expansion from other European cities. In 2018, LEVEL will increase its fleet to five aircraft. LEVEL's sales are well ahead of expectations in all markets with more than 134,000 tickets sold since its launch on 17 March.

In May, Iberia launched its new Premium Economy cabin on board its flights to Chicago, New York and Bogota.

On 3 May, British Airways announced that its new Club Europe cabin on domestic UK flights had proved a hit with nearly 70,000 customers choosing the premium service in the first six weeks of its operation.