• AirAsia among new customers to manage disruptions by optimizing network operations
  • Maximizing on Time Performance and Improving Passenger Experience with Network Operations decision support
  • Bringing the total number of aircraft with GE Aviation's Digital Solutions to more than 15,000

Dallas, TX | February 19, 2019 - GE Aviation today announces digital Network Operations agreements with customers at the Waypoint event including AirAsia and additional undisclosed airlines. Implementation of Network Operations will take place this year for the airlines.

"Network Operations delivers powerful software applications that collect and analyze data streams in real time across multiple systems," said John Mansfield, chief digital officer for GE Aviation. "This helps airlines recover from disruptions faster and more efficiently than ever and enables them to recoup substantial costs in the process."

AirAsia signs a five-year contract for Network Operations Insights to provide a single view of disruption impacts on AirAsia's entire multi-hub network which carries close to 90 million passengers per year. This includes a Data Science project to help analyze the flight schedule and give insights into the delay cause of disruption. This opportunity further emphasizes AirAsia's continued trust in our products and services.

AirAsia Group Chief Operations Officer Captain Adrian Jenkins said, "The adoption of GE's Network Operations Insights is instrumental to our ongoing business success, especially as AirAsia embarks on its mission to digitize every aspect of its business. This solution will help us to identify disruptions across our network and reduce risk through real-time data forecasting. It will ultimately improve our operational efficiency."

This new engagement further expands AirAsia's existing digital relationship with GE which already includes electronic Flight Operations Quality Assurance (eFOQA) and the FlightPulse pilot application for AirAsia's fleet of approximately 255 A320 and A330 aircraft and 3,200 pilots.

"The power of Network Operations provides customers with real-time disruption management and operational efficiency, through operations insights, recovery optimization and passenger protection, to minimize the impact of delays and cancellations", added Mansfield.