Delta TechOps, Korean Air Maintenance & Engineering partner to explore MRO services, share operational best practices

Delta TechOps and Korean Air Maintenance & Engineering are partnering to share maintenance and operational data as well as to explore reciprocal maintenance activities between both MRO organizations.

This work builds on the joint venture partnership between Delta Air Lines and Korean Air that offers customers world-class travel benefits across one of the most comprehensive route networks in the trans-Pacific market.

Effective immediately, Delta TechOps and Korean Air Maintenance & Engineering will share:

Engineering capabilities and best practices.
Operations experiences and best practices with a focus on A220 and A320NEO aircraft platforms.
Component repair development across all aircraft platforms.
Maintenance trends and best practices with specific focus on workplace safety.
“Delta TechOps is proud to have Korean Air Maintenance & Engineering as a partner to explore ways that we can grow our maintenance, repair and overhaul business in the region and improve workplace safety for both organizations,” said Don Mitacek, Delta’s Senior Vice President of Technical Operations. “We both share in the same goal of providing exceptional maintenance service and are confident that our work together will continue to enhance the overall customer experience.”

“Our strategic partnership with Delta TechOps supports our sustainable growth plans especially in enhanced safety, excellent quality and elevated MRO services to become a leading MRO provider in East Asia,” said Soo-Keun Lee, Executive Vice President & CTO of Korean Air. “We are very delighted and honored to be able to further expand our trustful and reliable cooperation with Delta TechOps.”

With 32 peak-day flights between the U.S. and Asia, the joint venture between Delta and Korean Air offers customers world-class travel benefits across one of the most comprehensive route networks in the trans-Pacific market, with over 80 destinations in Asia and more than 290 in the U.S. Following the launch of the partnership in 2018, the airlines have implemented full reciprocal codesharing across their respective networks to over 200 new markets, improved reciprocity across loyalty programs, and worked together to create an increasingly seamless customer experience.