Bangkok / 8 January 2021 – Due to the current outbreak of COVID-19 as well as the recent announcement from the Centre for COVID-19 Situation Administration (CCSA) that urges people not to travel inter-city during this time; Bangkok Airways would like to announce more temporary route suspensions which are Samui – Phuket (round trip) and Phuket – Hat Yai (round trip) from 10 - 31 January 2021.

Moreover, the airline will temporary close its ticketing office located on Vibhavadi Rangsit Road (Headquarter) from 11 – 31 January 2021. However, passengers can still reach Bangkok Airways via the following channels;

·       Call Center Tel. 1771 and 02-270 6699 (during 8 a.m. – 8 p.m.)

·       Email at

·       PG Live Chat at

Passengers affected by temporary flight reductions and route suspensions may rebook their tickets without any change fees. For passengers who booked their tickets directly through Bangkok Airways, they may contact the airline via above contact channels. Passengers who booked their tickets through travel agencies are advised to directly contact their agents for further arrangements.

Moreover, the airline encourages passengers to check announcements, orders, and travel procedures, for each destination prior to travel from the related authorities such as:

-       The Centre for COVID-19 Situation Administration (CCSA) click here

-       Airports of Thailand

-       Department of Airports

Bangkok Airways apologizes for the inconvenience caused. The airline is committed on its value to prioritize the health and safety of passengers and staffs. The company will continue to strictly follow precautionary measures against the COVID-19